Refund policy

At Kior Shop, we're committed to delivering top-notch, customized art prints. Please take note of our concise return policy:

 

Refund Eligibility:

  • We appreciate your understanding of the unique nature of on-demand products, which means no returns or exchanges unless there's serious harm or damage (e.g., defects, print errors, or shipping damage).
  • Also, please understand that returns for customer errors (e.g., incorrect size or color selection) are excluded from the eligibility.

 

Inspection Upon Delivery:

  • Kindly inspect your art prints upon delivery.
  • Report serious harm or damage within 7 days of receiving the product.

 

Reporting Damaged Items:

Email hello@kior.shop with

  • Order number

  • Clear photos of the damage
  • A brief description

    By ordering from Kior Shop, you agree to this policy. 

      

    Thank you for choosing Kior Shop!